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What makes this exercise so different from work you may have done previously on the company’s mission, vision and values statements is the clear focus on how your employees feel.  And before you get too squeamish about the idea of focusing on feelings, understand that feelings are what drive human behaviour, and they always have. Your employees are no different.

You will find that by aligning leadership on how you want your employees to feel and sharing your People Charter with your employees, you will close perception gaps and be in a position to deliver in a meaningful way the aims the company has for its people.

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